Last Updated: May 12, 2025

At Blink Advice, we strive to provide valuable and personalized advice on parenting, career, and relationship matters. Our Refund Policy outlines the conditions under which refunds or cancellations may be requested for our services. By engaging our services, you agree to the terms of this Refund Policy. Please read it carefully before making a purchase.

​

1. General Refund Policy

• Non-Refundable Services: Once advice services (e.g., consultations, email responses, or written guidance) have been delivered, they are non-refundable. This is because our services involve personalized time and effort tailored to your specific needs.

• Satisfaction Commitment: If you are not satisfied with the advice provided, please contact us within 2 business days of receiving the service to discuss your concerns. While we do not offer refunds for completed services, we may, at our sole discretion, offer a follow-up consultation or alternative resolution to address your needs.

2. Cancellations

• Pre-Service Cancellation: If you cancel a scheduled advice session (e.g., phone or video consultation) at least 24 hours before the scheduled time, you may be eligible for a full refund or a rescheduling option, at our discretion.

• Late Cancellation or No-Show: Cancellations made less than 24 before a scheduled session, or failure to attend a session without prior notice, are non-refundable. We reserve the right to charge the full fee for the session.

• Subscription Services (if applicable): If you subscribe to ongoing advice services (e.g., monthly email support), you may cancel your subscription at any time by contacting us at blinkadvice@gmail.com. Refunds will not be issued for partial billing periods, but cancellation will prevent future charges.

3. Non-Delivered Services

• If we are unable to deliver a paid service (e.g., due to scheduling conflicts or unforeseen circumstances), you will be eligible for a full refund or the option to reschedule at no additional cost. We will notify you promptly and process any refund within 10 business days.

4. Payment Disputes

• If you believe a charge was made in error, please contact us immediately at Blinkadvice@gmail.com with details of the transaction. We will investigate and respond within 2 business days. Refunds for erroneous charges will be processed promptly upon verification.

5. Process for Requesting a Refund

To request a refund or discuss a cancellation:

• Contact us at Blinkadvice@gmail.com 

• Provide your name, date of purchase, service details, and reason for the refund request.

• We will review your request and respond within 2 business days. Approved refunds will be processed to the original payment method within 10 business days.